Last Updated: October 8, 2026
Governing Entity: The AI Profit Lab & Luna Vega Consulting Inc. (“Luna Vega,” “Company,” “we,” “us,” or “our”).
Binding Agreement: By purchasing, accessing, or participating in any Luna Vega Consulting Inc. product, service, membership, course, program, coaching experience, digital tool, or educational resource (collectively, the “Services”), you (“Client,” “Customer,” “Member,” “Participant,” or “you”) agree to be bound by these Master Terms & Conditions and any applicable Product Addendum.
These Terms constitute a legally binding agreement between you and Luna Vega Consulting Inc.
Please read them carefully before purchasing or accessing our Services.
1.1 Scope of These Terms
These Master Terms apply to all products and Services offered by Luna Vega Consulting Inc., including but not limited to:
- Online courses and educational programs.
- Digital products, templates, and downloadable resources.
- Memberships and subscription services.
- Live workshops, webinars, and masterclasses.
- Group coaching, private coaching, and consulting programs.
- AI-powered tools, applications, prompts, and automation resources.
- Online communities and membership platforms.
- Any additional products or Services offered by the Company.
1.2 Product-Specific Terms
Certain Services may have additional terms and conditions (“Product Addenda”) that describe specific deliverables, pricing, payment schedules, refund eligibility, cancellation policies, and access rights.
When applicable, the Product Addendum and these Master Terms operate together.
If a Product Addendum expressly conflicts with these Master Terms, the Product Addendum will control for that specific Service.
1.3 Acceptance
By completing a purchase, checking a box indicating agreement, or accessing our Services, you confirm that you have read, understood, and agreed to these Terms.
You must be at least eighteen (18) years old and legally capable of entering into a binding agreement.
If you do not agree with these Terms, you must not purchase, access, or use our Services.
2.1 Payment Authorization
By completing a purchase, you authorize Luna Vega Consulting Inc. and its authorized payment processors to charge your selected payment method according to the payment terms displayed at checkout and in any applicable Product Addendum.
All prices are in USD unless otherwise specified.
Payments are processed through secure third-party payment processors.
You are responsible for ensuring that your payment method and billing information remain current and accurate throughout the payment period.
2.2 Installment Plans
If you select a payment plan:
All installments must be paid in full, regardless of your participation, satisfaction, or completion of the Service, except where otherwise required by law.
You authorize automatic charges to your payment method according to the agreed payment schedule.
Failed payments must be resolved within five (5) calendar days of notice.
After two failed payment attempts without resolution, your account may be suspended, and outstanding balances may be referred to collections.
Suspension or termination for non-payment does not cancel your obligation to complete the payment plan.
IMPORTANT: A payment plan is not a subscription. By selecting an installment plan, you are committing to the full purchase price, divided into scheduled payments.
Discontinuing participation or choosing not to access the Service does not automatically cancel your remaining payment obligations.
2.3 Non-Payment
Overdue payments not resolved within the applicable grace period may result in:
- Suspension or permanent revocation of access without refund, except where required by law.
- Withholding of deliverables, bonuses, or ongoing support.
- Collection of outstanding balances through lawful means, including third-party collection agencies.
- You remain responsible for any outstanding balance under your purchase agreement.
2.4 No Withholding
You may not withhold or offset payments because of dissatisfaction, non-participation, disputes, or delivery delays, except where permitted or required by applicable law.
2.5 Chargebacks & Payment Disputes
If you have a billing concern, we ask that you first contact [email protected] and allow seven (7) business days for us to investigate and attempt to resolve the issue.
This request does not limit your legal rights or any deadlines established by your financial institution.
Fraudulent or knowingly unwarranted chargebacks may constitute a material breach of this Agreement and may result in:
- Suspension or termination of access to our Services, where legally permitted.
- Submission of purchase records, access logs, communications, and other relevant documentation to the payment processor.
- Reporting of suspected fraud to relevant payment processors or authorities, where appropriate.
- Recovery of lawfully recoverable outstanding balances, fees, or damages.
We reserve the right to contest payment disputes using available documentation.
2.6 Taxes & Currency
You are responsible for applicable taxes, duties, and currency conversion fees related to your purchase, except for taxes that Luna Vega Consulting Inc. is legally required to collect or pay.
Payments must be made in the currency specified at checkout.
3.1 General Policy
Unless expressly stated otherwise in an applicable Product Addendum, sales page, or checkout agreement, all sales are final and non-refundable, except where required by applicable law.
By purchasing a Service, you acknowledge that:
- You have reviewed the program description, pricing, and deliverables.
- You understand that our Services may include immediate access to digital products, proprietary materials, recorded training, live programs, or other educational resources.
- You understand the applicable refund and cancellation policies before completing your purchase.
Where permitted by law, purchasing a Service that includes immediate digital access may limit your ability to cancel or obtain a refund.
Nothing in this Agreement waives any mandatory consumer rights.
3.2 Conditional Guarantees
Certain Services may include a conditional refund guarantee.
If a guarantee is offered, the specific eligibility requirements will be stated in the applicable Product Addendum or purchase agreement.
Depending on the Service, requirements may include:
- Completing assigned coursework, templates, and exercises.
- Attending or viewing required training sessions.
- Submitting proof of implementation in the requested format.
- Completing required activities within specified deadlines.
Failure to satisfy the stated conditions may result in ineligibility for a refund under the applicable guarantee.
A conditional guarantee applies only to the specific Service for which it is expressly offered.
3.3 Refund Requests
Where a conditional refund guarantee applies, you must:
- Submit your request in writing to [email protected] before the deadline specified in the applicable Product Addendum.
- Include your full name and the email address associated with your purchase.
- Provide any required documentation or proof of completed work.
Luna Vega Consulting Inc. will review refund requests and aim to respond within ten (10) business days.
Approved refunds will generally be processed to the original payment method within thirty (30) days of approval, subject to applicable law and payment processor timelines.
3.4 Non-Qualifying Situations
Unless otherwise required by law or expressly covered by a product-specific guarantee, refunds will not be granted for:
- Changes of mind or personal circumstances.
- Lack of time to participate or complete the Service.
- Failure to attend live calls, access materials, or complete assignments.
- Dissatisfaction based on personal preference where the Service matches its advertised description.
- Failure to achieve specific business, financial, or personal results.
- Requests submitted after the applicable refund deadline.
- Failure to satisfy the requirements of a conditional guarantee.
Purchasing a Service does not guarantee results. Your participation, implementation, and outcomes remain your responsibility.
3.5 Payment Plan Obligations
If a refund request is denied in accordance with the applicable refund policy, you remain responsible for all outstanding installments under your payment agreement.
Discontinuing participation, failing to access materials, or requesting cancellation does not automatically eliminate your remaining payment obligations.
3.6 Final Determination
Refund requests will be evaluated according to the terms of the applicable Service and relevant consumer protection laws.
Where a refund is discretionary rather than legally required or contractually guaranteed, Luna Vega Consulting Inc. reserves the right to determine whether an exception is appropriate.
Approval of a discretionary refund in one situation does not establish an obligation or precedent for future requests.
4.1 Recurring Billing
Certain Services are offered through recurring monthly, annual, or other subscription plans.
By enrolling in a recurring membership or subscription, you authorize Luna Vega Consulting Inc. to automatically charge your selected payment method at the billing frequency and price disclosed at checkout.
Your subscription will automatically renew until canceled.
4.2 Cancellation Policy
You are responsible for canceling your subscription before your next scheduled renewal if you do not wish to continue.
You may cancel through the available account-management or cancellation process or by contacting our support team at [email protected].
Unless otherwise stated in the applicable Product Addendum:
- Cancellation stops future automatic renewals.
- Cancellation does not automatically refund charges already processed.
- You will retain access through the end of your current paid billing period.
- Failure to use the membership does not constitute cancellation.
4.3 Responsibility for Managing Your Subscription
You are responsible for monitoring your billing dates, maintaining accurate payment information, and managing your subscription.
Not accessing your account, failing to use the Services, or unsubscribing from marketing emails does not automatically cancel your membership.
4.4 Failed Subscription Payments
If a recurring payment fails, we may attempt to process the payment again.
Access to your membership may be suspended until the outstanding payment is resolved.
We reserve the right to terminate subscriptions with unresolved payment issues.
4.5 Membership Changes
We may update membership content, resources, delivery platforms, features, or schedules as reasonably necessary.
Material changes to pricing or subscription terms will be communicated as required by applicable law.
4.6 Subscription vs. Installment Plan
Membership subscriptions and installment payment plans are different financial arrangements.
A membership subscription continues until canceled according to its terms.
An installment plan represents a commitment to pay a fixed purchase price over an agreed schedule.
Canceling a membership does not automatically cancel an unrelated installment payment obligation.
5.1 Ownership
Luna Vega Consulting Inc. retains all applicable copyrights, trademarks, trade secrets, and other intellectual property rights in original content and materials created in connection with our Services.
This includes, without limitation:
- Videos, recorded lessons, and training modules.
- Audio recordings and written educational materials.
- Templates, worksheets, scripts, and downloadable files.
- AI prompts, workflows, automation systems, and proprietary frameworks.
- Digital tools, applications, and instructional resources.
- Course materials, community resources, and training content.
- Original sales materials, branding, and educational methodologies.
Nothing in this Agreement transfers ownership of our intellectual property to you.
All rights not expressly granted are reserved.
5.2 License Grant
Upon purchase or authorized access, Luna Vega Consulting Inc. grants you a limited, revocable, non-exclusive, non-transferable license to use the purchased materials for your personal or internal business purposes, as permitted by these Terms and any applicable Product Addendum.
5.3 Prohibited Uses
Without prior written permission from Luna Vega Consulting Inc., you may not:
- Copy, reproduce, distribute, or republish proprietary course materials.
- Share purchased content with individuals who have not purchased or received authorized access.
- Claim authorship or ownership of our proprietary content.
- Incorporate our educational materials into competing products, courses, memberships, or training programs.
- Resell, sublicense, or redistribute our proprietary prompts, templates, frameworks, or instructional resources.
- Share login credentials or provide unauthorized account access.
- Use our proprietary materials to train competing AI systems or create unauthorized reproductions of our paid educational content.
Commercial use of AI-generated outputs or other materials may be permitted where expressly stated in the applicable Service license.
5.4 Access Limitations
Unless expressly authorized in writing:
- Each purchase grants access to one individual.
- Login credentials must not be shared.
- Multi-user, corporate, or team licenses require separate authorization.
- Purchasing with the intention of reselling or distributing access is prohibited.
5.5 Enforcement
Unauthorized use of our intellectual property may result in suspension or termination of access without refund, subject to applicable law.
We reserve the right to pursue available legal remedies for intellectual property infringement.
5.6 Complimentary or Gifted Access
Complimentary access, when offered:
- Is generally non-transferable.
- May exclude certain bonuses, support, or premium features.
- May expire on a stated date.
- May be revoked for misuse or violations of these Terms.
6.1 Delivery Methods
Our Services may be delivered through:
- Online learning platforms and membership portals.
- Recorded courses and educational modules.
- Live training sessions, workshops, and webinars.
- Video conferencing platforms such as Zoom.
- Downloadable templates, workbooks, scripts, and resources.
- AI tools, applications, and software integrations.
- Online communities and communication platforms.
The specific deliverables and delivery methods for each Service will be identified on the applicable sales page, checkout page, or Product Addendum.
6.2 Access Periods
Access periods vary depending on the Service purchased.
Unless otherwise expressly stated, purchasing a Service does not guarantee indefinite access.
Membership access generally remains available while the subscription is active and payments are current.
Time-limited programs, coaching services, and live cohorts may have specific access periods.
6.3 Lifetime Access
Where lifetime access is expressly offered, the applicable Product Addendum or purchase agreement will define its scope.
Unless otherwise expressly promised, lifetime access does not automatically include future coaching sessions, newly created programs, future live cohorts, or unrelated products.
Any modification or retirement of a Service will remain subject to the access commitments made at purchase and applicable law.
6.4 Content Updates
We may update, replace, reorganize, or remove outdated materials as reasonably necessary.
We will make commercially reasonable efforts to preserve the core substance of purchased Services during their stated access periods.
6.5 Recordings & Replays
Where live sessions are recorded, replay availability may vary by program.
We do not guarantee that every live session will be recorded or that replays will remain available indefinitely unless expressly stated in the applicable purchase terms.
6.6 Technical Requirements
You are responsible for maintaining compatible devices, software, internet access, and any necessary third-party accounts.
We are not responsible for access difficulties caused by unsupported devices, personal connectivity issues, or third-party technical failures outside our reasonable control.
7.1 Use of Artificial Intelligence
Certain Services may incorporate artificial intelligence technologies, including:
- AI chatbots and assistants.
- Automated content generators.
- AI-powered applications and software.
- AI-assisted writing, design, and business tools.
- Automated workflows and integrations.
- AI prompts, templates, and instructional systems.
These technologies may be developed by Luna Vega Consulting Inc. or provided through third-party platforms.
7.2 Ownership & Licensing
Proprietary prompts, templates, frameworks, training materials, and instructional systems created by Luna Vega Consulting Inc. remain our intellectual property to the extent protected by applicable law.
Your right to use AI-generated outputs commercially depends on the applicable Service license, the terms of the underlying AI provider, and relevant laws.
Unless expressly authorized, purchasing access to our AI-related Services does not grant permission to resell, redistribute, or repackage our proprietary educational materials.
7.3 Accuracy & Limitations
AI-generated content may contain errors, inaccuracies, outdated information, or incomplete recommendations.
We do not guarantee that AI-generated outputs will be accurate, complete, legally compliant, or suitable for any particular purpose.
You are responsible for reviewing, verifying, and evaluating AI-generated outputs before using them.
7.4 Compliance Responsibilities
You are responsible for ensuring your use of AI tools and generated content complies with applicable:
- Intellectual property and copyright laws.
-Privacy and data protection regulations.
- Advertising and marketing requirements.
- Third-party platform terms.
- Business and professional regulations.
You should not upload confidential, sensitive, or protected personal information into AI tools without appropriate authorization and safeguards.
7.5 No Guarantees
We do not guarantee that AI tools, applications, prompts, or automation systems will generate specific business results, revenue, clients, or operational improvements.
Your implementation and use of AI-generated materials are undertaken at your own discretion and risk.
8.1 Platform Dependencies
Our Services may use third-party platforms for payment processing, course delivery, video conferencing, community management, artificial intelligence, automation, and communications.
These may include platforms such as Kajabi, Zoom, Slack, Google Drive, OpenAI, Claude, and other software providers.
8.2 Platform Availability
We are not responsible for:
- Third-party outages or service interruptions.
- Changes to third-party software features.
- Account suspensions or restrictions imposed by third parties.
- Changes to platform pricing or policies.
- Discontinued integrations or API functionality.
- Technical failures outside our reasonable control.
8.3 Alternative Delivery
If a third-party platform becomes unavailable or materially changes its functionality, we may transition affected Services to an alternative platform or delivery method.
We will make commercially reasonable efforts to preserve the core deliverables promised during the applicable access period.
8.4 Third-Party Terms
Your use of third-party platforms may be subject to their respective terms of service, privacy policies, and community guidelines.
You are responsible for complying with those requirements.
9.1 Testimonials & Feedback
We may invite customers to share testimonials, feedback, reviews, or success stories regarding their experiences with our Services.
Where legally permitted and appropriately authorized, we may use such contributions for educational, promotional, or marketing purposes.
9.2 Recorded Sessions
Certain group coaching calls, workshops, webinars, masterclasses, and other live sessions may be recorded.
Recordings may be used for participant replays, educational resources, internal training, or other purposes disclosed when consent is obtained.
Where required by applicable law, additional consent will be requested before recording or using identifiable contributions for promotional purposes.
9.3 Use of Testimonials
Where you provide permission for us to publish a testimonial, we may reproduce, display, edit for clarity, and distribute the authorized testimonial in accordance with that permission and applicable law.
We will not knowingly alter testimonials in a manner that materially misrepresents the participant's experience or results.
9.4 Identification
Testimonials may include identifying information, such as a participant's name, business name, photograph, or other details, where authorized.
9.5 Group Privacy
Information shared in group coaching environments or communities may be visible to other participants.
Although participants are expected to respect confidentiality, we cannot guarantee that information shared in group settings will remain private.
You should exercise discretion when sharing personal, confidential, or sensitive information.
9.6 Compensation
Unless otherwise expressly agreed, submitting a voluntary testimonial does not entitle you to compensation or additional Services.
10.1 Purpose
Our communities, coaching programs, and events are intended to provide respectful, productive, and supportive learning environments.
10.2 Respectful Participation
You agree to treat participants, staff, instructors, contractors, and guests with respect and professionalism.
Disagreements must be expressed constructively and without harassment or personal attacks.
10.3 Confidentiality
You agree not to disclose confidential business information, personal stories, proprietary resources, or private communications shared by other participants without appropriate permission.
10.4 Prohibited Conduct
The following conduct is prohibited:
- Harassment, bullying, threats, or intimidation.
- Discrimination or hateful conduct.
- Fraudulent or unlawful activities.
- Unauthorized solicitation, spam, or recruitment.
- Sharing another participant's confidential information without permission.
- Unauthorized distribution of proprietary materials.
- Conduct that materially disrupts the learning environment.
10.5 Enforcement
We reserve the right to remove content, restrict participation, or suspend or terminate access where a participant materially violates these Community Standards.
Where access is terminated because of a material breach, refunds will not be provided unless required by applicable law.
10.6 Community Privacy
We cannot guarantee confidentiality for information voluntarily shared with other participants.
You remain responsible for deciding what information you disclose in group settings.
11.1 Educational Purpose
All Services provided by Luna Vega Consulting Inc. are intended for educational and informational purposes.
Our Services do not constitute legal, tax, accounting, financial, investment, medical, therapeutic, or other licensed professional advice.
You should consult qualified professionals when making decisions requiring specialized advice.
11.2 No Earnings Guarantees
Luna Vega Consulting Inc. does not guarantee any specific income, revenue, profit, business growth, number of clients, or financial result.
Any income examples, testimonials, case studies, or success stories are illustrative and do not represent guaranteed or typical outcomes.
11.3 Individual Results
Your results depend on numerous factors, including:
Your experience and skills.
Your effort and implementation.
Your business decisions.
Market conditions.
Available resources.
Your consistency and circumstances.
11.4 Assumption of Risk
You acknowledge that business and financial activities involve risk.
You accept responsibility for your decisions, implementation, and results arising from the use of our Services.
11.5 Legal Compliance
You are responsible for ensuring that your business activities and implementation of strategies comply with applicable laws, regulations, and third-party platform policies.
12.1 Maximum Liability
To the fullest extent permitted by applicable law, the total liability of Luna Vega Consulting Inc., its owners, officers, employees, contractors, agents, and affiliates for any claim arising from a particular Service shall not exceed the amount actually paid by you for that Service.
12.2 Excluded Damages
To the fullest extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.
This includes:
- Lost revenue or profits.
- Lost business opportunities.
- Business interruptions.
- Loss of data.
- Loss of goodwill.
- Indirect financial losses.
12.3 Third-Party Platforms
We are not responsible for damages caused by third-party platforms or software providers outside our reasonable control.
12.4 Force Majeure
We will not be responsible for delays or failures caused by events outside our reasonable control, including natural disasters, government actions, public emergencies, labor disruptions, internet outages, or other extraordinary circumstances.
12.5 Mandatory Legal Rights
Nothing in this Agreement excludes or limits liability that cannot legally be excluded or limited.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Luna Vega Consulting Inc., its owners, officers, employees, contractors, agents, and affiliates against third-party claims, losses, liabilities, and reasonable expenses arising from:
- Your unlawful use of our Services.
- Your infringement of third-party intellectual property rights.
- Your material breach of these Terms.
- Your misuse of our proprietary materials.
- Your violation of applicable laws or regulations.
14.1 Privacy Policy
Our collection, storage, processing, and use of personal information are governed by our Privacy Policy and applicable privacy laws.
14.2 Transactional Communications
By purchasing our Services, you acknowledge that we may send transactional communications concerning:
Purchase confi
rmations.
Billing and payment updates.
Account access.
Service delivery.
Membership renewals.
Important program announcements.
Legal and operational notices.
14.3 Marketing Communications
We may send marketing communications where you have provided the required consent or where otherwise permitted by applicable law.
You may unsubscribe from promotional emails using the unsubscribe link provided.
Unsubscribing from marketing communications does not prevent us from sending necessary transactional or account-related communications.
14.4 SMS & Telephone Communications
Where SMS or telephone communications are offered, any required consent and opt-out procedures will be provided separately.
Marketing consent is not a condition of purchasing our Services unless otherwise expressly permitted by law.
14.5 Data Protection
We may use third-party providers to process information necessary for payments, Service delivery, customer support, and business operations.
Personal information will be handled according to our Privacy Policy and applicable legal requirements.
15.1 Good Faith Resolution
If a dispute arises concerning these Terms or our Services, we encourage you to contact us first so we can attempt to resolve the matter informally.
Please submit a written description of your concern to:
We will make reasonable efforts to investigate and respond.
15.2 Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to conflict-of-law principles.
This provision is subject to any mandatory consumer protection laws that apply to your purchase.
15.3 Jurisdiction & Venue
Subject to applicable consumer protections and any valid dispute-resolution agreement, disputes arising from these Terms shall be brought before the appropriate state or federal courts located in or serving Miami-Dade County, Florida.
15.4 Individual Disputes
To the fullest extent permitted by law, disputes will be resolved on an individual basis, subject to any applicable legal rights that cannot be waived.
15.5 Legal Rights
Nothing in these Terms prevents you from exercising rights or remedies that cannot legally be restricted.
16.1 Right to Modify
Luna Vega Consulting Inc. reserves the right to update or revise these Terms to reflect:
Changes in our Services or business operations.
Changes in applicable laws or regulations.
Updates to technology or delivery platforms.
Security or operational requirements.
Clarifications intended to improve customer understanding.
16.2 Notice of Material Changes
Where required by law, material changes affecting existing customers will be communicated through email, account notifications, or other appropriate methods.
16.3 Effective Date
Updated Terms will be published with a revised effective date.
Unless otherwise agreed or legally required, the Terms in effect at the time of your purchase will govern that purchase.
16.4 Continued Use
For ongoing Services, continued use after valid notice of updated Terms may constitute acceptance of those changes to the extent permitted by law.
17.1 Primary Contact
All questions regarding purchases, billing, refunds, memberships, subscriptions, account access, or these Terms should be submitted in writing to:
Submitting requests through our designated support email helps ensure they are properly received and tracked.
Messages sent through personal social media accounts, direct messages, or unrelated communication channels may not be monitored for support purposes.
17.2 Support Scope
Standard customer support generally includes assistance with:
Accessing purchased Services.
Navigating purchased course or membership content.
Resolving billing and account questions.
Clarifying applicable purchase terms.
Reporting technical access problems.
Personalized coaching, consulting, business strategy, or technical implementation assistance is included only where expressly stated in the applicable Service description.
17.3 Customer Responsibilities
You are responsible for:
Monitoring the email address associated with your account.
Maintaining accurate account information.
Responding to reasonable support requests.
Providing information necessary to investigate account or billing concerns.
Maintaining compatible devices and internet access.
17.4 Business Contact Information
Luna Vega Consulting Inc.
13727 SW 152nd Street #1258
Miami, FL 33177
United States
Email: [email protected]
By completing a purchase, checking a box indicating agreement, or otherwise accessing or participating in a Luna Vega Consulting Inc. Service, you:
1. Acknowledge that you have read, understood, and agreed to these Master Terms & Conditions and any applicable Product Addendum.
2. Consent to enter into this Agreement electronically and acknowledge that electronic acceptance may have the same legal effect as a handwritten signature.
3. Confirm that you are at least eighteen (18) years old and legally capable of entering into this Agreement.
4. Understand that your purchase and use of our Services are subject to the applicable payment, refund, cancellation, licensing, and access provisions.
5. Acknowledge that our Services are educational in nature and do not guarantee specific business, financial, or personal results.
Agree that disputes will be addressed according to the applicable provisions of this Agreement, subject to mandatory legal protections.
IF YOU DO NOT AGREE TO THESE TERMS & CONDITIONS, YOU MUST NOT PURCHASE, ACCESS, OR USE ANY SERVICES OFFERED BY LUNA VEGA CONSULTING INC.
LUNA VEGA CONSULTING INC.
13727 SW 152nd Street #1258
Miami, FL 33177
United States
[email protected]